Stressed Out

Today was another nightmare at work! Another morning of being stuck in the Control Room for hours alone (my boss decided not to turn up at all today, without informing anyone!). I thought, to help pass the time, I would check on-line to see how my security licence renewal application was progressing. Unfortunately the website requires a "plug-in" which our work computer doesn't have (and we aren't allowed to download!). So I couldn't check.
As fate would have it, while I was on my lunch break I got a phone call from the SIA. I was incredibly pissed off when the woman, who never even told me her name, informed me that I hadn't sent enough money. I had sent a cheque for £122.50, as the website had stated that you only have to pay half the usual fee for a second licence. This woman told me that I had to pay the full amount as this renewal was for my "main" licence. I lost my patience and had a bit of a rant at her. She told me that if I couldn't pay the full amount on the phone there and then the renewal application would be noted as failed! I wasn't sure how much I had in my account (as I had only budgeted for the lesser amount). I couldn't risk paying the full amount and incurring charged from my bank. So I had to tell her to fail it!
When I had hung up on the totally unhelpful woman, I stormed down to the bank to check my balance. It was lucky that I was still on my break otherwise I wouldn't have been able to. I DID have enough money, just about, in my account so I went back to work and phoned the SIA on the only number showing on their poorly designed website. It was an automated system and took at least 3 minutes before I actually got to speak to a human voice.
What a waste of time it was though. The person I spoke to was in a different department to the one I'd spoken to earlier and he couldn't transfer me. The application was now showing as failed and, even though it had been less than half an hour since I spoke to the other SIA person, he could not change that. He was totally unable to help me with anything. I asked to speak to someone else and he said he would have to get someone to phone me back. When I enquired when that would be, he told me that it would be within 2 hours! Guess what? They didn't phone back.
I am seriously considering not bothering and just going unemployed. With the fact that I absolutely hate the job, I'm completely bored all the time at work, I don't actually like any of the people I work with, and the environment isn't exactly healthy with most of the building being freezing cold ALL the time.
I'll work tomorrow on my scheduled shift and then on my four days off I am going to have to search even harder than I have been for a job. I will even take a job and forgo my notice period (they are going to muck up my wages anyway so I've nothing much to lose!)